Privacy policy

For NARU INTELLIGENCE SOLUTIONS S.L. (hereinafter, "NARU") the privacy of people, including visitors of our platform (hereinafter, "STEP Proactive") through the Step Oncology user interface as well as any other affected parties who provide us with information through them (hereinafter and indistinctly, "You" or the "User" and plural form, "You" or the "Users") is of critical importance.

The present Privacy Policy applies exclusively to the personal data obtained through the communication channels available in STEP Proactive. Therefore, NARU informs of its Privacy Policy in order to make STEP Proactive Users aware of the processing of their data:

Contact details of NARU

  • Entity: NARU INTELLIGENCE SOLUTIONS S.L.
  • C.I.F.: B75174474
  • Address: Paseo Miramón 170, Planta 3, Oficina 33, 20014 Donostia-San Sebastián, Gipuzkoa, Spain
  • Data Protection Officer contact: privacy@naruintelligence.com

What are the purposes of the processing of your data?

Through the emails provided, NARU collects and processes your personal data with the purpose of attending and managing requests, questions and/or queries made in relation to the STEP Proactive platform.

What is the legal basis for the processing of your data?

The legal basis for the attention and management of the requests, questions and/or consultations realized is to provide you with our services based on the performance and fulfillment of our Terms and Conditions of STEP Proactive.

How long will we keep your data?

NARU will process your personal data for the period necessary to fulfill the purposes set in this Privacy Policy, as well as to store your personal information in compliance with the requirements of the corresponding laws and regulations, especially with regard to legal prescription periods, and for the formulation, exercise or defense of complaints.

With whom do we share your personal data?

In order to offer you our services, in accordance with the indicated purposes, in NARU we will share your personal data with our suppliers, with the purpose of assuring the best service, and guaranteeing the appropriate security for your personal data.

At NARU we do not share data with other entities if we do not have your specific consent, in which case we would do so only for the purposes you expressly indicate.

What are your rights when you provide us with your data?

Users may request the following rights:

  • The right to request access to your personal data: You may ask NARU if it is managing your data, and if so, you may ask for access to it.
  • The right to request the rectification if the data is incorrect, or to complete the data that we have incomplete.
  • The right to request the deletion of your data.
  • The right to request the limitation of their processing: in this case we will only keep them for the exercise or defense of complaints.
  • The right to object to processing: NARU will stop processing your personal data, with the exception that they must continue to be processed for legitimate reasons or for the exercise or defense of any complaints.
  • The right to the portability of the data: in the event that the User wants his personal data to be processed by another data controller, NARU will provide the User with the transfer of the personal data to the new data controller.
  • The right not to be subject to a decision based exclusively on the automated processing of your personal data.

To exercise their rights, users must send a written communication to NARU INTELLIGENCE SOLUTIONS S.L., Paseo Miramón 170, Planta 3, Oficina 33, 20014 Donostia-San Sebastián, Gipuzkoa, Spain indicating their name, surname and address or send an e-mail to: privacy@naruintelligence.com.

We inform you of your right to complain to the Supervisory Authority, specifically, to the Spanish Data Protection Agency and other competent public bodies for any claim derived from your personal data.

How do we protect your personal data?

In order to ensure the security of the information, NARU applies several technical and organizational measures to guarantee the appropriate level of security in accordance with the applicable regulations. In any case, NARU will take appropriate technical and organizational measures, both when designing the data management system and at the time of processing itself, to preserve security and prevent unauthorized processing.

Technical Assistance Process

In order to preserve your anonymity, if you detect that the functioning of the system does not correspond to what is specified in the instructions for use, you should contact your clinical team as soon as possible, so that they can contact NARU.

Post-processing of data

NARU may use the aggregated and anonymised data for statistical analysis in order to analyse the use of the service and make changes, updates or improvements, optimise performance or support future developments, and use the data for commercial and research purposes, always maintaining the confidentiality of the data in accordance with current legislation.

Modifications to our Privacy Policy

NARU reserves the right to modify its Privacy Policy at any time. In any case, NARU will always reflect and communicate all changes in a transparent and visible manner.